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Resolved
Responses are failing
Nov 11, 2026 at 5:43pm UTC
Affected services
Chat
Email
Voice
Invoice processing
Resolved
Nov 11, 2026 at 7:07pm UTC
The fix has been deployed and the answers are successful again
Affected services
Chat
Voice
Invoice processing
Created
Nov 11, 2026 at 5:43pm UTC
Some responses from our digital employees are failing. The issue is identified and the fix is being deployed.
Affected services
Chat
Voice
Invoice processing