All services are online

Last updated on Apr 17, 2026 at 8:16am UTC

Chat
99.95% uptime
30 days ago
Today
Email
99.95% uptime
30 days ago
Today
Voice
99.95% uptime
30 days ago
Today
Invoice processing
99.95% uptime
30 days ago
Today
Document processing
99.95% uptime
30 days ago
Today
portal
99.91% uptime
30 days ago
Today
freeday.ai
100% uptime
30 days ago
Today
webchat
100% uptime
30 days ago
Today
conversations
100% uptime
30 days ago
Today
skills
100% uptime
30 days ago
Today
integrations
100% uptime
30 days ago
Today
platform
99.95% uptime
30 days ago
Today
api gateway
100% uptime
30 days ago
Today

Previous incidents

Apr 16, 2026

Chat assistant responding slowly or not answering

Degraded

Resolved Apr 16, 2026 at 12:50pm UTC

The issue causing slower than usual response times for our digital employees has been resolved, and performance has returned to normal.
We will continue to monitor the situation closely to ensure stability. We apologize for any inconvenience this may have caused.

1 previous update

Limited availabity of Zendesk & Teams channels

Degraded

Resolved Apr 16, 2026 at 9:55am UTC

The issue was resolved and additional alerts are in place.

1 previous update
Previous updates