All services are online

Last updated on May 29, 2026 at 7:59pm UTC

Chat
99.71% uptime
30 days ago
Today
Email
100% uptime
30 days ago
Today
Voice
100% uptime
30 days ago
Today
Invoice processing
100% uptime
30 days ago
Today
Document processing
100% uptime
30 days ago
Today
portal
100% uptime
30 days ago
Today
freeday.ai
100% uptime
30 days ago
Today
webchat
99.93% uptime
30 days ago
Today
conversations
100% uptime
30 days ago
Today
skills
100% uptime
30 days ago
Today
integrations
100% uptime
30 days ago
Today
platform
100% uptime
30 days ago
Today
api gateway
100% uptime
30 days ago
Today

Previous incidents

May 29, 2026

Digital employees may not respond to some messages or not process certain tasks

Degraded

Resolved May 29, 2026 at 5:05pm UTC

Are services are nominal again

3 previous updates
May 26, 2026

Chat assistant briefly unresponsive to customer messages

Degraded

Resolved May 26, 2026 at 1:58pm UTC

The issue affecting our Customer Service — Chat product has been resolved. For approximately 4 minutes, some chat assistants did not respond to end-user messages. The issue cleared on its own shortly after it began, and chat is now operating normally. We apologize for the inconvenience.

1 previous update
Previous updates