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Downtime

Users cannot login to the portal

Sep 17, 2024 at 5:56am UTC
Affected services
portal

Resolved
Sep 17, 2024 at 9:29am UTC

The issue has been fixed, thank you for your patience

Created
Sep 17, 2024 at 5:56am UTC

There was a bug caused by changes in our portal authentication token handling, which prevented users from signing in. This issue causes a service disruption affecting users' ability to log into the platform.