We are fully up and running, invoices and chats are back online. Apologies for inconvenience.

The fix is implemented and services are coming back online. The chats are responding, we are monitoring the invoices.

Due to an issues with a 3rd party supplier (Azure cloud) our system is not responding to chats and is processing invoices with a delay. We have detected an issue and working on a fix.

Some bots may respond with a default "I can't provide an answer" message and invoices will be processed with a delay.