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Downtime

Voice Bot Call Connection Issue

Jul 02 at 10:13am CEST
Affected services
Voice

Resolved
Jul 02 at 11:10am CEST

The issue has been resolved. Phone and chatbot services are working as expected again. Thanks for your patience.

Created
Jul 02 at 10:13am CEST

We are currently experiencing an issue with connecting inbound phone calls to our voice bots. When users attempt to call, the phone continues to ring without forwarding the call to our services.

Our team is actively investigating the problem and working on a solution.