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Downtime

Voice Bot Call Connection Issue

Jul 02, 2025 at 08:13am UTC
Affected services
Voice

Resolved
Jul 02, 2025 at 09:10am UTC

The issue has been resolved. Phone and chatbot services are working as expected again. Thanks for your patience.

Created
Jul 02, 2025 at 08:13am UTC

We are currently experiencing an issue with connecting inbound phone calls to our voice bots. When users attempt to call, the phone continues to ring without forwarding the call to our services.

Our team is actively investigating the problem and working on a solution.