Back to overview
Degraded

Degraded Performance Generate Answer Skill

Jul 28, 2025 at 08:00am UTC
Affected services
Chat
Email
Invoice processing

Resolved
Jul 28, 2025 at 08:36am UTC

The issue has been resolved. All services are back to normal. Thank you for your patience.

Created
Jul 28, 2025 at 08:00am UTC

Due to a faulty update, our generate-answer skill often replies with a no-answer fallback. We have identified the problem and are deploying a fix.