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Degraded

Overall systems are slow

Jul 31 at 11:00am CEST
Affected services
Chat
Voice
Invoice processing
Document processing
portal

Resolved
Jul 31 at 11:37am CEST

The issue with our third-party provider has been resolved, and system performance has returned to normal.
We will continue to monitor the situation closely to ensure stability. Thank you for your patience and understanding.

Updated
Jul 31 at 11:33am CEST

We have identified that this is an issue with one of our third-party providers. We are in contact to get solved as soon as possible

Created
Jul 31 at 11:00am CEST

We’re currently experiencing a temporary issue that may cause slower response times and delays in loading the portal.
Our team is actively working to resolve this as quickly as possible. We apologize for the inconvenience and appreciate your patience.