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Degraded

Emails are not being processed for certain customers

Aug 12, 2025 at 02:25pm UTC
Affected services
Invoice processing

Resolved
Aug 12, 2025 at 03:07pm UTC

The issue has been fixed. All invoices that arrived in the meantime will be processed as usual. We are working on improving our solution to prevent similar issues from happening again.

Created
Aug 12, 2025 at 02:25pm UTC

We have found the root cause. A patch is being rolled out that will alleviate the issue.