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Degraded

Emails are not being processed for certain customers

Aug 12 at 04:25pm CEST
Affected services
Invoice processing

Resolved
Aug 12 at 05:07pm CEST

The issue has been fixed. All invoices that arrived in the meantime will be processed as usual. We are working on improving our solution to prevent similar issues from happening again.

Created
Aug 12 at 04:25pm CEST

We have found the root cause. A patch is being rolled out that will alleviate the issue.