The issue has been resolved and alerting is being put in place.

We have identified the cause of the issue affecting our Voice service and are currently rolling out a fix. Incoming calls may still not be answered while the fix is being applied. We will provide an update once the service is fully restored.

We are currently experiencing an issue affecting our Voice service. Incoming calls may not be answered by the digital employee at this time. Our team is actively investigating and will provide an update as soon as we have more information.