Previous incidents

September 2026

Sep 03, 2026

1 incident

Chat assistant is not appearing

Resolved

Resolved Sep 3, 2026 at 9:00am UTC

The issue has now been resolved.

August 2026

Aug 31, 2026

1 incident

platform is down

Resolved

Resolved Aug 31, 2026 at 7:38am UTC

platform recovered.

1 previous update

Aug 22, 2026

1 incident

platform is down

Resolved

Resolved Aug 24, 2026 at 6:48am UTC

platform recovered.

1 previous update

Aug 21, 2026

1 incident

platform is down

Resolved

Resolved Aug 21, 2026 at 6:27am UTC

platform recovered.

1 previous update

Aug 19, 2026

1 incident

KYC solution is not providing results

Resolved

Resolved Aug 19, 2026 at 10:21am UTC

All issues have been resolved.

Aug 18, 2026

1 incident

platform is down

Resolved

Resolved Aug 18, 2026 at 7:25am UTC

platform recovered.

1 previous update

July 2026

Jul 09, 2026

1 incident

Portal: metrics and digital-employee data not displaying

Resolved

Resolved Jul 9, 2026 at 8:33am UTC

This issue is now resolved and the portal is fully operational. If you are still not seeing your metrics or digital-employee data, please refresh the page and it will display again. Thank you for your patience.

2 previous updates