Increase webchat capacity

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Freeday Portal (freeday.me)

portal

Freeday (internal)

freeday.ai

webchat

conversations

skills

integrations

platform

api gateway

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Customer Service

Chat

Voice

Accounts Payable

Invoice processing

Know Your Customer

Document processing

Freeday Portal (freeday.me)

portal

Freeday (internal)

freeday.ai

webchat

conversations

skills

integrations

platform

api gateway

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Subscribe to specific components

Customer Service

Chat

Voice

Accounts Payable

Invoice processing

Know Your Customer

Document processing

Freeday Portal (freeday.me)

portal

Freeday (internal)

freeday.ai

webchat

conversations

skills

integrations

platform

api gateway

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Maintenance

Increase webchat capacity

Jan 23, 2024 at 10:45am UTC – Jan 23, 2024 at 11:15am UTC

Resolved
Jan 23, 2024 at 11:15am UTC

To increase our capacity to handle high load we are switching from Cloud Run to Kubernetes. This takes a bit of downtime to provision certificates and update DNS.

Affected services