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Degraded

A subset of users not receiving a welcome message

Jan 23, 2025 at 9:56am UTC
Affected services
conversations

Resolved
Jan 23, 2025 at 2:52pm UTC

The issue was a partial configuration that was wrong. The issue was rectified and this piece of configuration will be versioned better and subjected to four-eyes.

Created
Jan 23, 2025 at 9:56am UTC

A subset of our users of the chat do not receive a welcome message.