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Degraded

Degraded performance from a third party supplier

Sep 17, 2025 at 02:00pm UTC
Affected services
Invoice processing
Document processing

Resolved
Sep 18, 2025 at 08:45am UTC

The document-processing engine is fully operational again, and the backlog of documents has been successfully cleared. Processing times have returned to normal.

Created
Sep 17, 2025 at 02:00pm UTC

Due to an issue with a third-party service, one of our document-processing engines is experiencing degraded performance. As a result, document processing is slower than normal.