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Degraded
Degraded performance from a third party supplier
Sep 17, 2025 at 02:00pm UTC
Affected services
Invoice processing
Document processing
Resolved
Sep 18, 2025 at 08:45am UTC
The document-processing engine is fully operational again, and the backlog of documents has been successfully cleared. Processing times have returned to normal.
Affected services
Created
Sep 17, 2025 at 02:00pm UTC
Due to an issue with a third-party service, one of our document-processing engines is experiencing degraded performance. As a result, document processing is slower than normal.
Affected services