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Degraded

Degraded Performance in generating Answers

Oct 13 at 11:30am CEST
Affected services
Chat
Email
Voice

Resolved
Oct 13 at 01:10pm CEST

We have found the cause and the issue has been resolved. We’re actively monitoring to ensure continued stability and performance.

Created
Oct 13 at 11:30am CEST

We’re currently experiencing an issue where some user questions don’t receive a direct response, and a fallback reply may be shown instead. Our team is investigating the cause.