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Degraded
Degraded performance due to AWS outage
Oct 20, 2025 at 9:56am UTC
Affected services
Chat
Email
Voice
Resolved
Oct 21, 2025 at 9:03am UTC
All services are back online. AWS issues have been resolved.
Affected services
Created
Oct 20, 2025 at 9:56am UTC
We've identified an issue affecting some external system such as Freshdesk & Freshchat, which may cause delays or slower response times. This is due to a service disruption with cloud infrastructure provider (AWS). Freeday services are operating as usual.
Affected services