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Degraded

Degraded performance due to AWS outage

Oct 20, 2025 at 9:56am UTC
Affected services
Chat
Email
Voice

Resolved
Oct 21, 2025 at 9:03am UTC

All services are back online. AWS issues have been resolved.

Created
Oct 20, 2025 at 9:56am UTC

We've identified an issue affecting some external system such as Freshdesk & Freshchat, which may cause delays or slower response times. This is due to a service disruption with cloud infrastructure provider (AWS). Freeday services are operating as usual.