Back to overview
Digital Employees Response Issue
Feb 12, 2026 at 9:00am UTC
Affected services
Chat
Email
Voice
Resolved
Feb 12, 2026 at 9:00am UTC
We've identified an issue where certain digital employees were unable to answer questions and, in some cases, did not provide any response.
The root cause has been identified, and we have rolled back the recent change to resolve the issue.
Affected services