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Digital Employees Response Issue

Feb 12, 2026 at 9:00am UTC
Affected services
Chat
Email
Voice

Resolved
Feb 12, 2026 at 9:00am UTC

We've identified an issue where certain digital employees were unable to answer questions and, in some cases, did not provide any response.

The root cause has been identified, and we have rolled back the recent change to resolve the issue.