The issue has been resolved. Services such as KYC verification, email sorting, and topic detection should now be operating normally.

Our team will continue to monitor the platform to ensure everything remains stable.

We have identified the cause of the issue and are currently working on a fix.

We are currently experiencing an issue with our KYC verification service. As a result, identity verification may not work at the moment.
Our team is investigating the issue and working to restore the service as quickly as possible. We will provide another update soon.