The emails and documents are being processed as usual. We will ensure we can recover from these issues in a faster manner. We apologize for the inconvenience.

We have fixed the issue and see the emails and KYC slowly picking up. We will continue to monitor until the everything is fully operational.

We are seeing delays with processing of emails, invoices and KYC documents.
Our mechanism that determines whenever your email is an invoice or a reminder is relying on a 3rd party component (Azure cloud) which is experiencing issues.

We have located the issue and preparing a fix.