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Degraded

Digital employees responding slower than usual

Mar 18, 2026 at 08:33am UTC
Affected services
Chat
Email
Voice
Invoice processing
Document processing

Resolved
Mar 18, 2026 at 09:19am UTC

The issue causing slower response times from our chat assistants has been resolved. Digital employees are now responding at normal speeds again.

We apologize for the inconvenience.

Created
Mar 18, 2026 at 08:33am UTC

We are currently experiencing an issue affecting digital employees.

You may notice that responses from your digital employee are taking longer than usual — in some cases up to a few minutes.

We are actively monitoring the situation and working to restore normal response times. We will provide an update as soon as we have more information.