The issue affecting our Customer Service — Chat product has been resolved. For approximately 4 minutes, some chat assistants did not respond to end-user messages. The issue cleared on its own shortly after it began, and chat is now operating normally. We apologize for the inconvenience.

We are currently experiencing an issue affecting our Customer Service — Chat product. Some chat assistants may not be responding to messages from end users. Our team is actively investigating and will provide an update as soon as we have more information.