The issue affecting our Customer Service — Chat has been resolved.

The digital employee is now responding to customer messages as expected.
We apologize for any inconvenience this may have caused.

We are currently experiencing an issue affecting Customer Service — Chat.

Customers who reach out via chat are not receiving responses from the digital
employee at this time. Our team is actively investigating the cause and working
to restore normal service as quickly as possible.

We will provide an update as soon as we have more information.