Previous incidents
freeday.ai is down
Resolved Jan 31, 2025 at 8:26pm UTC
freeday.ai recovered.
1 previous update
A subset of users not receiving a welcome message
Resolved Jan 23, 2025 at 2:52pm UTC
The issue was a partial configuration that was wrong. The issue was rectified and this piece of configuration will be versioned better and subjected to four-eyes.
1 previous update
Skill results not being returned
Resolved Jan 22, 2025 at 12:48pm UTC
The service is back up again. Our proxy that ensures you get your results from a static IP was down. We are working to implement a better retry mechanism.
1 previous update
Webchat showing degraded
Resolved Jan 15, 2025 at 4:52pm UTC
Service has been restored
1 previous update
skills is down
Resolved Jan 10, 2025 at 9:13pm UTC
skills recovered.
1 previous update
Reduced speeds
Resolved Jan 8, 2025 at 12:29pm UTC
The bottleneck has been resolved.
1 previous update
Conversations are down
Resolved Jan 6, 2025 at 1:09pm UTC
We worked with our provider to fix the issue. All services are back online. Please let us know if you notice anything else.
1 previous update
Limited answers from digital employees
Resolved Dec 2, 2024 at 12:16pm UTC
The external dependency was resolved.
1 previous update