Previous incidents
Chat is unavailable
Resolved May 29, 2024 at 12:12pm UTC
All services are up and running again.
2 previous updates
Degraded chat speed
Resolved May 8, 2024 at 6:27am UTC
The issue has been resolved, thank you for your patience.
1 previous update
integrations is down
Resolved Apr 22, 2024 at 6:04pm UTC
integrations recovered.
1 previous update
Chat is unavailable
Resolved Apr 12, 2024 at 12:33pm UTC
Our CDN is back online. We will switch to one with more redundancies to prevent another failure.
1 previous update
Partial outage on answer question skill
Resolved Apr 11, 2024 at 6:50am UTC
The issue has been resolved
1 previous update
Answer question skill unavailable
Resolved Apr 3, 2024 at 8:09am UTC
The issue has been resolved, our apologies for any inconvenience.
1 previous update
freeday.ai is down
Resolved Apr 2, 2024 at 12:03pm UTC
freeday.ai recovered.
1 previous update
webchat is down
Resolved Mar 25, 2024 at 9:43am UTC
webchat recovered.
1 previous update
Slow digital employees
Resolved Mar 21, 2024 at 10:26am UTC
The issue has been resolved please notify us if you experience any slowness.
1 previous update
skills is down
Resolved Mar 13, 2024 at 7:46pm UTC
skills recovered.
3 previous updates
Integrations are down
Resolved Mar 13, 2024 at 2:30pm UTC
Rate limiting has been implemented and our services are up again.
1 previous update
Some services are down
Resolved Mar 11, 2024 at 8:20am UTC
The database issues have been resolved
1 previous update
integrations is down
Resolved Mar 11, 2024 at 8:03am UTC
Our services are back online again.
1 previous update
platform is down
Resolved Mar 8, 2024 at 5:37am UTC
platform recovered.
1 previous update
skills is down
Resolved Mar 5, 2024 at 9:18pm UTC
skills recovered.
1 previous update
webchat is down
Resolved Mar 4, 2024 at 8:35pm UTC
Thank you for your patience.
2 previous updates
Degraded Performance - Chatbots
Resolved Mar 1, 2024 at 2:51pm UTC
All services are back to normal.
2 previous updates
webchat is down
Resolved Mar 1, 2024 at 1:33pm UTC
webchat recovered.
3 previous updates