Previous incidents
Services degraded
Updated Dec 05 at 04:31pm CET
We are still experiencing issues, and some services may be slow or intermittently unavailable. We’re continuing to investigate and will provide more updates as we learn more.
2 previous updates
Degraded performance on our customer service solution
Resolved Nov 24 at 03:30pm CET
The services are now back to full capacity.
1 previous update
Some services are down
Resolved Nov 24 at 02:30pm CET
After closely monitoring for the past hour, we see that our services have been fully restored. All systems are processing as usual.
Apologies for the inconvenience caused.
3 previous updates
Degraded performance on some accounts payable solutions
Resolved Nov 19 at 10:36am CET
The issues has been resolved and invoices are processed as usual.
1 previous update
Partial outage for all services
Resolved Nov 18 at 04:00pm CET
The issue was resolved, we will investigate improving our tools to cope with these of downtimes.
9 previous updates
Finance is not working
Resolved Nov 04 at 02:37pm CET
The issue has been resolved.
Slower responses from digital employees
Resolved Oct 29 at 09:29am CET
The external system is now operational and are digital employees are in full swing.
1 previous update
Degraded performance due to AWS outage
Resolved Oct 21 at 11:03am CEST
All services are back online. AWS issues have been resolved.
1 previous update
platform is down
Resolved Oct 15 at 10:04pm CEST
platform recovered.
5 previous updates
Degraded Performance in generating Answers
Resolved Oct 13 at 01:10pm CEST
We have found the cause and the issue has been resolved. We’re actively monitoring to ensure continued stability and performance.
1 previous update
conversations, skills, and 2 other services are down
Resolved Oct 01 at 05:10pm CEST
We identified the issue and was fixed
5 previous updates