Previous incidents

Portal is experiencing slow performance when retrieving details on interactions and may occasionally return empty results. We're working on resolving the issue, and the portal will be performing normally again very soon.

The issue has been identified and a fix has been applied. All services are now operating normally. We will continue to monitor the situation.

he performance issues caused by a third-party service have been fully resolved. OpenAI has confirmed that availability has stabilized, and chat and email functionality are now operating normally.

We found the issue and resolved it. Our digital employees are processing outlook emails again.

The issue has been resolved. All services are back online. Thank you for your patience!

We have deployed a fix and systems are back to normal.

Unfortunately one of our providers had a bug resulting in a misconfiguration leading into delays in our responses.

The external services have recovered and our system is fully operational again.

The services are now back to full capacity.

After closely monitoring for the past hour, we see that our services have been fully restored. All systems are processing as usual.

Apologies for the inconvenience caused.

The issues has been resolved and invoices are processed as usual.

The issue was resolved, we will investigate improving our tools to cope with these of downtimes.

The issue has been resolved.