Previous incidents

April 2025
Apr 16, 2025
1 incident

Recommendations unavailable

Degraded

Resolved Apr 16 at 10:31am CEST

We have resolved the issue. Thank you for bearing with us.

1 previous update

Apr 08, 2025
1 incident

freeday.ai is down

Downtime

Resolved Apr 08 at 04:45pm CEST

freeday.ai recovered.

1 previous update

Apr 06, 2025
1 incident

conversations is down

Downtime

Resolved Apr 06 at 02:51pm CEST

conversations recovered.

1 previous update

Apr 03, 2025
2 incidents

Sharepoint widgets are not working properly

Degraded

Resolved Apr 03 at 09:18pm CEST

Clearing your browsers cache will re-instantiate the widget in your Sharepoint. We are improving our release to ensure such issues are less impactful towards the clients. Thanks!

2 previous updates

Degraded Performance Web Chats

Degraded

Resolved Apr 03 at 04:06pm CEST

All web chats are back online. Thank you for bearing with us!

1 previous update

Apr 02, 2025
1 incident

Degradede Performance of SharepointChat Widget

Degraded

Resolved Apr 02 at 01:30pm CEST

We are back online! All SharePoint Widgets function as expected. Thanks for bearing with us 🙏

1 previous update

Apr 01, 2025
3 incidents

skills is down

Downtime

Resolved Apr 01 at 01:52pm CEST

skills recovered.

1 previous update

Degrade Performance of Webchats

Downtime

Resolved Apr 01 at 12:50pm CEST

We’re back! web chats should be up and running. Thanks for bearing with us.

1 previous update

Partial outage for webchat

Degraded

Resolved Apr 01 at 09:47am CEST

We have identified the issue and reverted the changes

1 previous update